If you live in the Canary Islands, BEFORE PLACING YOUR ORDER, please follow the following steps:
Register as a Mommy's Soaps customer by adding all the required information.
Once you have done so, please let us know so we can configure your profile as VAT exempt.
Wait for our confirmation that your customer profile is updated.
Keep in mind our business hours, from Monday to Friday from 10:00 a.m. to 1:00 p.m. and from 5:00 p.m. to 8:00 p.m. (Peninsular time) so, if you make your request outside of these hours or during the weekend , we will respond to you as soon as we are active.
Once you receive our confirmation, you can now place your order.
This action must be done only the first time, the profile will be recorded and in subsequent purchases you will be exempt from VAT if you buy from the Canary Islands.
IMPORTANT: Orders from the Canary Islands that do not meet this requirement will be canceled and the money refunded.